Shareholder FAQs - General
Q01: Why do I receive material from CAPITAL TRANSFER AGENCY INC.? Q02: How do I update my address on the company’s records? Q04: What is a Cease Trade Order? Q05: When do I require a Corporate Signing Resolution? Q06: My legal name has changed, how do I make changes from my old name? Q08: Can I buy or sell my securities through CAPITAL TRANSFER AGENCY INC.? Q09: Can I get the current market value of my securities through CAPITAL? Q10: Where should I keep my certificate? A01: CAPITAL TRANSFER AGENCY INC. acts as the Transfer Agent for the company in which you own shares. In our role as transfer agent we not only process the transfer of ownership but we also maintain the resulting shareholder register. In this capacity we often deal with shareholders that inquire about their shareholdings, as well as distribute material on behalf of the company to its shareholders such as you. A02: Email us at info@capitaltransferagency.com. Your message must include your name and former address, your new address and of course the company or companies in which you own securities. We would appreciate it if you would note your preference for receiving material via regular mail or electronically. A03: This happens due to our receiving instructions to register shares or accounts in more than one variation of your name, for example: Given Name, Given Y Name, or G Your Name. We are required to follow registration instructions as they are presented to us as we cannot make the assumption that the variations represent the same person, even if the address is identical. (There could be a father and son or sons, brothers or other combinations of relationships involved). To combine these accounts you can notify us in writing giving us the details of the accounts to merge, that is, the preferred registration, address, and the details of the securities involved (certificate/account number, number of securities held and company name). A04: A Cease Trade Order is issued by the Securities Commission restricting the trading of the securities of a company. Cease trade orders are normally the result of the company failing to comply with securities regulations such as providing financial statements on a timely basis. You may contact the appropriate securities commission by phone or on their website for the reasons and the date of the cease trade order. A05: A Corporate Signing Resolution is required to transfer a security that is registered in the name of a company. The Corporate Signing Resolution identifies the individual(s) who has been given the authority to sign on behalf of the corporation. The resolution must be dated within 6 months of the date the certificate is presented for transfer and specimen signature(s) must also be provided. The individual endorsing the certificate must be different from the person certifying the corporate resolution unless there is only one signing officer. A signature or a Medallion STAMP guarantee is also required when a resolution is presented with the certificate. A06: If you are a registered owner, to change the name that appears on the certificate you must: 1. Complete the transfer panel (on the reverse side of the certificate). 2. Place your signature on the signature line, exactly as it appears on the face of the certificate. 3. Have your signature guaranteed by a Schedule I Canadian Chartered Bank, or financial institution that is a member of a recognized Medallion Signature Guarantee (STAMP) Program. A07: There are both advantages and disadvantages in holding securities in either form. If you have a security registered in your name, you directly receive any dividends, shareholder communications and other entitlements. You are also able to attend and vote in person or by proxy at any shareholders meeting. The disadvantage is that by holding securities in your name, it may take longer to sell or dispose of your security. If you buy securities from a broker or other financial institution, the securities are not registered in your name but in the broker or financial institution. You are entitled to receive dividends, shareholder communications and other entitlements through your broker. You are also able to attend and vote at shareholders meetings but you can only do so by using your voting instruction form if by mail or by advising your broker you wish to attend whereby the broker will designate you as having a proxy. Should you wish to have your securities registered directly in your name, instruct your broker at the time of purchase. Ensure you register your securities in your legal name. A08: We are not registered as a securities dealer and therefore are not allowed by securities legislation to buy or sell securities. If you require the services of an investment advisor you should contact the Investment Dealers Association. |
A09: We recommend that you contact your investment advisor for an up to date price, or check with a stock quotation service provider. |
A10: In a safe place. ie. safety deposit box |